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- We answer your calls, manage your diary, set appointments while you grow your business
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- Our e-commerce answering service take orders for you over the phone
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- Our answering service can deal with your customer services calls, help desk calls or support calls.
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- Improve your business profile through a prestigious London, UK mailing address and mail forwarding service
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- Your calls answered by friendly professional receptionist
Live answering service for any business of any size
The widest range of call answering services for business
We have a telephone answering service for every business and need. If you are a small business owner who needs more support, a bigger company looking to support your in-house staff, or an organisation who wants outsource your complete switchboard, our telephone answering service will be created around your needs. Answering your telephone calls is our core business.
A receptionist service to handle calls for your entire team
Receptionist answering Service or Virtual Reception service
One of our most exciting telephone answering services is the virtual or outsourced reception service that have saved some of our clients up to 60% percent on receptionist staff costs while improving the professionalism of how their calls are answered. Your dedicated team of virtual receptionists will answer all the calls and transfer them to the right person in your organisation or take a message when they are not available.
Our e-commerce answering service take orders for you over the phone
E-Commerce and Telephone Ordering answering service
Many online businesses benefit from Answering Service UK’s e-commerce telephone answering service that answers incoming calls from online clients who prefer to speak to a live person to place their order. The e-commerce phone answering and ordering service also assists clients when they get stuck with the online process. Client sales have increased by c. 20% when adding a telephone number on their site linked to our e-commerce order taking service.
Answering service linked to managing your diary
Diary Management & Answering Service
We have created a diary management service for business people who need to juggle a busy schedule, and who spend a lot of time in meetings or driving. With the Answering Service diary management and appointment setting service we take calls for you and manage your diary while you are busy. Our web-based diary system allows us to view your diary and make appointments as and when you are free. You determine the times you are available, who you want to see, and who you don’t want to see!
Our answering service can deal with your customer services calls, help desk calls or support calls.
Service Desk answering service
Our service, support – & help desk answering service is a more specialised call handling solution to be the first point of contact for customers who need support, or are experiencing technical issues. This ensures that your technical team can focus while we deal with initial solutions.
If our answering service team cannot solve the issue or question, we will escalate the call you the right person within your organisation. Our intelligent software programs enables us to handle technical calls confidently and efficiently. Our expertise, linked to our knowledge base allows us to follow a systematic process of questions and tests to identify the problem and to then connect the client to the right person in your company.
Call us on 0208 185 0488 for more information.